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Digital Versus Non-Digital Reference: Ask a Librarian Online and Offline
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1375782
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Digital Versus Non-Digital Reference: Ask a Librarian Online and Offline
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| | | Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn West--proprietor of librarian.net and the "hippest ex-librarian on the Web" according to Wired magazine--the book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves(R) and Google Answers(TM) to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiences--good and bad--in starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, discussing the highs and lows of dealing with individual online services.
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